Jennifer
bisson
“I didn’t come this far to come this far, so we’ve still got further to go” – Tom Brady
“I didn’t come this far to come this far, so we’ve still got further to go”
– Tom Brady
About Jennifer
Chief Legal Operating Officer
Jennifer Bisson serves as Nave Law’s Chief Legal Operating Officer, leading the firm’s legal operations with a sharp focus on compliance, consistency, and execution. She partners directly with the Chief Executive Officer and Legal Management Committee to ensure the firm’s legal engine runs efficiently, ethically, and at a high level of performance.
Jennifer began her career in retail management as a store director for two major retailers, where she developed strong leadership, operational discipline, and people-management skills. After stepping away from the workforce to raise her family, she returned with a clear purpose and earned her paralegal degree from Bryant & Stratton College, graduating with honors.
Following graduation, Jennifer spent ten years as a Workers’ Compensation Coordinator with Smith, Sovik, Kendrick & Sugnet, where she managed complex caseloads and developed deep expertise in legal processes and compliance. In 2017, she transitioned into criminal defense, focusing on DWI cases and supporting attorneys through every stage of case preparation, court coordination, and client communication.
Her operational excellence and leadership led to her promotion to Senior Paralegal in 2018, where she assumed responsibility for paralegal oversight, training, development, and the standardization of legal processes across the firm. Building on that foundation, Jennifer now oversees all legal operations as Chief Legal Operating Officer.
In her current role, Jennifer leads legal workflow management, attorney and paralegal productivity metrics, legal billing standards, client termination processes, and trust accounting, including IOLA and escrow oversight. She plays a central role in onboarding and supporting new criminal defense attorneys, serving as the senior paralegal during their transition and ensuring case quality, calendar readiness, and support consistency. She also provides direct case coverage when legal assistants are out, using real-time workflows to identify training needs and strengthen operational standards firmwide.
Known for her precision, accountability, and deep respect for ethical practice, Jennifer brings structure, discipline, and steady leadership to the firm’s legal operations. Her work ensures Nave Law delivers high-quality legal services with integrity, professionalism, and care for both clients and the legal team.
Why do i do what i do?
It is truly about helping people through possibly one of the lowest points in their lives and doing what I can to assist them as best as possible in getting through and beyond it. I also believe everyone deserves the best representation, no matter their backstory, and love to be part of a team that does their very best to ensure that is what our clients get.
sentation
Our honest, transparent approach to client representation helps us better protect our clients.
With more than 100 years of experience, we leverage our insight to benefit our clients.
We are dedicated to being a faithful and reliable support system for our clients.
what our clients are saying
Fast, honest and professional. I had court in 3 days and was about loose my license and Nave Law firm took care of everything and I didn’t even have to go to court. They were worth every penny and I will recommend them to everyone. Thank you again Nave law Firm!
It’s hard to see the “light” after you’re in such an awful position. It’s important to choose a team who will literally be by your side through it all. Working with this firm was the best decision I could have made.
Honest great lawyer, and very empathetic and reasonable. Their Willingness to work with you and help is amazing. Would highly recommend. Not one of those slimy lawyers that milk every dime they can out of you. One of the good ones.
Filled with hard-working employees and highly communicative about the information that they need from their clients, Nave Law Firm treats your matters with friendly manners and seriousness towards the situation. My case was handled with detail and I never felt as though I was being neglected.
The entire team at Nave Law is second to none. They are dedicated, hard working and responsive. During my experience I felt as if I was their only client. Communication was exceptional as well as the dedication and attention to my case. Thank you all for everything!
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